Privacy Policy
Effective Date: July 13, 2026
At Xperience Hair Supply ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit or make a purchase from our website.
Information We Collect
When you place an order through our website, we may collect the following personal information:
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Full name
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Shipping address
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Billing address (if different from the shipping address)
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Email address
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Phone number (if provided)
Payment information is processed securely by our third-party payment provider. We do not store your credit card or payment details on our website.
Because Xperience Hair Supply does not offer customer accounts or a member portal, we do not retain payment information for future purchases.
How We Use Your Information
We collect your personal information to:
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Process and fulfill your orders
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Arrange shipping and delivery
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Communicate with you regarding your order
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Respond to customer service inquiries
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Meet our legal and tax obligations
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Improve our products, services, and website experience
Sharing Your Information
We only share your personal information when necessary to operate our business and fulfill your orders. This may include:
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Secure third-party payment processors to complete your purchase. We do not store your payment information.
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Shipping and delivery providers, including UniUni and Canada Post, to deliver your order. We share only the information necessary to fulfill your shipment, such as your name, shipping address, and contact information when required.
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Trusted service providers that help us operate and maintain our website.
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Government authorities or law enforcement agencies when required by applicable law.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage is completely secure, we strive to use commercially reasonable safeguards.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You can choose to disable cookies through your browser settings, although some features of the website may not function properly.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
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Request access to the personal information we hold about you
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Request corrections to inaccurate information
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Request deletion of your personal information where legally permitted
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Withdraw consent where consent is the basis for processing
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will delete it as soon as reasonably possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.